Week’s Person

Letter To Readers: An Appeal for Nepal

Dear Readers, In wake of the devastating earthquake in Nepal which was felt as far as New Delhi has resulted in unimaginable destruction and death toll which is likely to rise. Those affected by this disaster are in our prayers. As Indians, we stand by our neighbors in Nepal in […]

April 26, 2015 · 0 comments · Week's Person

Swine Flu: Information on Symptoms, Prevention and Cure

By Siddharth Sehgal In light of recent Swine Flu infections in India which has caused numerous fatalities across the country, we have compiled some basic information about the flu, its prevention and cure. We are not medical experts or doctors and below given information is collected from different internet sources, […]

February 8, 2015 · 0 comments · Week's Person

FITE Press Release – FITE against massive layoffs by TCS

FITE will continue the struggle against TCS ‘layoffs’ Forum for IT Employees (F.I.T.E.) was formed by a group of IT professionals to bring together employees of various IT and ITES companies in the last week of December 2014. The forum works as a platform to speak out for the welfare and rights of IT […]

January 25, 2015 · 0 comments · Week's Person

Appeal against TCS Layoffs

By Siddharth Sehgal A petition has been filed by F.I.T.E (Forum for IT Employees) to appeal Prime Minister’s office to look and address the issue of massive layoff’s from TCS (Tata Consultancy Services) of their senior level employees which can impact up to 25000 people and their families. The details […]

January 5, 2015 · 1 comment · Week's Person

Customer Service in Top Indian Telecom Companies

By Siddharth Sehgal We Indians love our phones, we tweet, like, poke, post our status update, play games, text latest jokes and not to forget the most important function, glued to the phones for minutes sometime hours gossiping about world cup, politics, movies and countless other things that make our […]

July 13, 2014 · 0 comments · Week's Person

Customer Service in Top Indian Banks – Part 2

By Siddharth Sehgal This article is the continuation of an earlier article on customer service in top Indian banks, we have compiled information on consumer grievances and complaint redressal in some of the top Indian Banks. A link to the previous article is also provided at the end of the […]

June 9, 2014 · 0 comments · Week's Person

Dialing The Right Numbers at BSNL

By Siddharth Sehgal Bharat Sanchar Nigam Limited is one of the leading telecom companies in India and perhaps one of the most dynamic and robust one considering the competition it gives to its counterparts in the private sector. But beings a competitive player does not mean that its best for […]

May 26, 2014 · 0 comments · Week's Person

Wake Up Consumer, Wake Up

By Siddharth Sehgal This article is to familiarize you with an agency you already know about but like most simple things in life its take for granted the Consumer Forum of India. You might have come across “jago grahak jago” commercials while flipping the TV channels but hardly anyone knocks […]

May 12, 2014 · 1 comment · Week's Person

Indian Railway, Customer Care in India’s Largest Employer

By Siddharth Sehgal Indian Railways is the symbolism and lifeblood of India that runs on tracks. Western tourist delighting in luxury of palace on wheels or vendors selling tree in jam packed general bogie, it’s not just a means of traveling and livelihood. It’s an integral part of our culture. […]

May 5, 2014 · 1 comment · Week's Person

Customer Service In Top Indian Banks

By Siddharth Sehgal Customer Service is not what comes into mind when it comes to government offices. Many People have to stand in line, get yelled at, face embarrassment and frustration while using the services of their bank next door. The point is that inconveniences do happen but what to […]

April 28, 2014 · 1 comment · Week's Person