By Siddharth Sehgal We Indians love our phones, we tweet, like, poke, post our status update, play games, text latest jokes and not to forget the most important function, glued to the phones for minutes sometime hours gossiping about world cup, politics, movies and countless other things that make our […]
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Right to Write
Customer Service in Top Indian Banks – Part 2
By Siddharth Sehgal This article is the continuation of an earlier article on customer service in top Indian banks, we have compiled information on consumer grievances and complaint redressal in some of the top Indian Banks. A link to the previous article is also provided at the end of the […]
Dialing The Right Numbers at BSNL
By Siddharth Sehgal Bharat Sanchar Nigam Limited is one of the leading telecom companies in India and perhaps one of the most dynamic and robust one considering the competition it gives to its counterparts in the private sector. But beings a competitive player does not mean that its best for […]
Wake Up Consumer, Wake Up
By Siddharth Sehgal This article is to familiarize you with an agency you already know about but like most simple things in life its take for granted the Consumer Forum of India. You might have come across “jago grahak jago” commercials while flipping the TV channels but hardly anyone knocks […]
Indian Railway, Customer Care in India’s Largest Employer
By Siddharth Sehgal Indian Railways is the symbolism and lifeblood of India that runs on tracks. Western tourist delighting in luxury of palace on wheels or vendors selling tree in jam packed general bogie, it’s not just a means of traveling and livelihood. It’s an integral part of our culture. […]
Customer Service In Top Indian Banks
By Siddharth Sehgal Customer Service is not what comes into mind when it comes to government offices. Many People have to stand in line, get yelled at, face embarrassment and frustration while using the services of their bank next door. The point is that inconveniences do happen but what to […]
NRI Voters Registration through Election Commission
By Siddharth Sehgal In first article of this section we would like to look at the processes to enroll as a NRI voter. Our intention in this article is to look at the resources that are provided to citizens living overseas to participate in the 2014 elections. First we went […]