Week’s Person

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Week's Person

Customer Service in Top Indian Telecom Companies

By Siddharth Sehgal We Indians love our phones, we tweet, like, poke, post our status update, play games, text latest jokes and not to forget the most important function, glued to the phones for minutes sometime hours gossiping about world cup, politics, movies and countless other things that make our […]

Week's Person

Customer Service in Top Indian Banks – Part 2

By Siddharth Sehgal This article is the continuation of an earlier article on customer service in top Indian banks, we have compiled information on consumer grievances and complaint redressal in some of the top Indian Banks. A link to the previous article is also provided at the end of the […]

Week's Person

Dialing The Right Numbers at BSNL

By Siddharth Sehgal Bharat Sanchar Nigam Limited is one of the leading telecom companies in India and perhaps one of the most dynamic and robust one considering the competition it gives to its counterparts in the private sector. But beings a competitive player does not mean that its best for […]

Week's Person

Wake Up Consumer, Wake Up

By Siddharth Sehgal This article is to familiarize you with an agency you already know about but like most simple things in life its take for granted the Consumer Forum of India. You might have come across “jago grahak jago” commercials while flipping the TV channels but hardly anyone knocks […]