Week’s Person

Dialing The Right Numbers at BSNL

By Siddharth Sehgal Bharat Sanchar Nigam Limited is one of the leading telecom companies in India and perhaps one of the most dynamic and robust one considering the competition it gives to its counterparts in the private sector. But beings a competitive player does not mean that its best for […]

May 26, 2014 · 0 comments · Week's Person

Wake Up Consumer, Wake Up

By Siddharth Sehgal This article is to familiarize you with an agency you already know about but like most simple things in life its take for granted the Consumer Forum of India. You might have come across “jago grahak jago” commercials while flipping the TV channels but hardly anyone knocks […]

May 12, 2014 · 1 comment · Week's Person

Indian Railway, Customer Care in India’s Largest Employer

By Siddharth Sehgal Indian Railways is the symbolism and lifeblood of India that runs on tracks. Western tourist delighting in luxury of palace on wheels or vendors selling tree in jam packed general bogie, it’s not just a means of traveling and livelihood. It’s an integral part of our culture. […]

May 5, 2014 · 1 comment · Week's Person

Customer Service In Top Indian Banks

By Siddharth Sehgal Customer Service is not what comes into mind when it comes to government offices. Many People have to stand in line, get yelled at, face embarrassment and frustration while using the services of their bank next door. The point is that inconveniences do happen but what to […]

April 28, 2014 · 1 comment · Week's Person

NRI Voters Registration through Election Commission

By Siddharth Sehgal In first article of this section we would like to look at the processes to enroll as a NRI voter. Our intention in this article is to look at the resources that are provided to citizens living overseas to participate in the 2014 elections. First we went […]

April 21, 2014 · 0 comments · Week's Person